Innovating experiences with service design | Smaply podcast

Ask Marc – becoming a human-centered organization

Episode Summary

In this webinar, we talked about how to become a human-centered organization: What's the first step that you can take? What are challenges that you are likely to face? What are chances for first success moments? And who do you need to involve in the process?

Episode Notes

Read more about the topic on the Smaply blog:

• Interview transcript and slides: Ask Marc about human-centered organizations